We had to protect ourselves by using the best firewalls. The traditional IT model was moat and castle. But when more people began working from home, supporting them all became even more critical. How do you manage and secure that? This is where our new challenges arose. Once people began working from home, then all their data lived in their laptops. It’s almost as though it’s IT for a ton of small businesses that operate within a large business structure. They are amazing, but they operate in one way, whereas Little, Brown Books for Young Readers, which is all of our young readers’ literature, operates completely differently. We are an amalgamation because we’ve acquired many different companies over time.įor example, Orbit, which is our science-fiction department. Just in the IT organization, every group is unique. H olmes: In such a diverse organization, no two sets of tools are the same. How did that rapid shift impact your digital transformation journey?ĭiversity strengthens security strategies And then we all had the move to more remote work in 2020. Gardner: It sounds like – being global and dealing with so many authors, editors, and artists – that you were already a fairly distributed organization. The leadership in place was great, but around some of the security practices, we really had to mature, to grow our business, and to grow how we monitor, maintain, and secure everything - from the PC all the way to the edge. I came into a very different IT organization. So, Hachette: We’re a pretty amazing company. Even the CEO, he spots things that aren’t quite in the right order. But here, you send out an email and you’re going to be critiqued from every editor across the board. On a personal note, it amuses me because at other IT organizations I’ve been with, I could send out an email and never think twice about it. So, our company is highly creative, and very intelligent. We literally print almost every kind of book you can think of. Here to share her story on how to digitally transform a traditional business structure, reduce risk factors, and preserve a highly creative culture is Heidi Holmes, Senior Director of Information Technology Services at Hachette Book Group (HBG) in New York. But the trick is to do so without alienating workers - wherever they may be - and maintaining strong productivity. Rearchitecting the security posture of a business means adjusting work patterns and IT in ways that both reduce risk and heighten performance. Our next security innovations discussion examines how the rapid shift to remote work has accelerated a rethinking of security and IT processes at a New York-based publishing organization. I’m Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator. ĭ ana Gardner: Welcome to the next edition of the BriefingsDirect podcast series. Transcript of a discussion on how the rapid shift to remote work accelerated the digital transformation of a New York-based publishing organization to reduce risk while preserving a highly creative and distributed culture.
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